Ever notice how you feel like bars and restaurants move faster these days?

Mobile payments are a game-changer for how customers pay at their favorite restaurants. No more slow waits for the check at the end of a meal or hassling with cash payment at the bar.

Wait, it gets better…

Mobile payments are transforming restaurant experiences in much more fundamental ways than just payment efficiency.

In this article, we cover:

  • Why Mobile Payments Matter For Bars & Restaurants
  • The Technology Behind Seamless Transactions
  • How Customers Benefit From Digital Payments
  • The Future Of Restaurant Payment Systems

Why Mobile Payments Matter For Bars & Restaurants

The restaurant industry has reached a tipping point.

79% of consumers now expect or prefer contactless or mobile payment options at restaurants. That’s not a trend, that’s a paradigm shift.

The big picture here:

Restaurant payment processing has long created serious friction. Servers having to go back and forth with credit cards and checks. Long waits for payment. Customers waiting around annoyed before leaving a table.

Mobile payments are blowing that entire model up.

You’ll find that bar and restaurant payment processing platforms like those offered by 2accept make it possible for customers to pay right from their phones.

The result is significantly faster table turnover, happier customers, and higher sales.

The Technology Powering The Payment Revolution

The underlying mobile payment technology can seem complicated… But don’t be fooled. The user experience is actually incredibly simple.

Contactless Payments & NFC

Near Field Communication (NFC) enables customers to tap their phone or card to make a payment in a few seconds flat. No PIN number needed for small purchases. No signature required.

The same technology that powers Apple Pay, Google Pay, and Samsung Pay. This type of contactless payment has increased 50% in North America over the past year.

QR Code Ordering & Payment

QR codes took off in 2020 and have not slowed down.

Customers scan a QR code at the table and open a web page. Browse the menu. Place an order. Make payment. All directly from their smartphone. No app installation required, and no touching shared paper menus or payment kiosks.

The most exciting part is that QR code payments are expected to grow 240% as the norm for dining out becomes cashless.

In-App Mobile Payments

Branded restaurant apps supercharge mobile payments even further. These digital apps provide a branded checkout experience integrated with loyalty programs, order-ahead options, and secure storage of payment information for 1-click checkout.

Quick-service restaurants are the undisputed leaders in this area with 70% of customers using mobile order-ahead functionality at fast-food and fast-casual chains.

How Customers Win With Digital Payments

Here’s the truth…

Nobody enjoys waiting for a server to bring a check at the end of a meal, then waiting more for them to process the payment.

Mobile payments solve that problem and provide customers several additional benefits as well:

Speed & Convenience

The average mobile payment takes 5-10 seconds. Compare that to the 2-3 minutes required for traditional credit card processing when factoring in time for the server to bring the check, collect the card, and run the transaction.

Time is money, but time saved is a better customer experience.

Split Bills Made Easy

Sharing the bill 5 or more ways can be a nightmare. Mobile payment apps make it a breeze. Everyone pays their share directly from their phone. No complicated math needed.

Digital Receipts & Security

Automatic digital recording of every transaction. No more lost or forgotten paper receipts. Mobile payments are more secure than traditional payment methods thanks to data tokenization and biometric authentication like Face ID and fingerprint scans.

Someone can steal your credit card… But they can’t steal your face or fingerprint.

The Impact On Restaurant Operations

Restaurant and bar payment solutions are a no-brainer for customers, but what about for back-of-house operations?

The impact on restaurant operations is massive too:

Faster Table Turnover

Customers are done immediately after paying from their phone. Tables clear faster, and that’s key during peak hours when time is of the essence.

There are some reports of restaurants seeing up to 20% increases in table turnover rates after rolling out mobile payment options.

Reduced Staff Workload

Server staff spend less time schlepping back and forth to the register. Bar staff are more focused on making drinks instead of processing transactions.

That’s critical as many restaurants struggle to staff up during the “Great Resignation.”

Better Data & Insights

Digital payments offer actionable data. Restaurant owners and operators can glean insights on peak payment times, average transaction values, menu item popularity, and more.

Operators can use this data to better optimize staffing schedules, menu pricing, upsell opportunities, and more.

What The Future Holds

Mobile payments are just beginning to take off in the restaurant industry. And the future looks even brighter.

Some future mobile payment developments include:

AI-Powered Personalization

Future payment solutions will leverage AI to offer personalized upsells during checkout. The AI system will review your purchase history and order info to suggest specific add-on items and offers tailored just for you.

Integrated Loyalty Programs

Payment processing and loyalty programs will be completely integrated. Every payment automatically earns points, unlocks rewards, and provides personalized offers… Automatically.

Voice-Activated Payments

“Hey Siri, pay my bar tab” is a line out of a sci-fi movie… Right now. But voice-activated payment systems are already in development in many hospitality venues.

Making The Switch To Mobile Payments

Restaurant and bar owners still processing payments the “old-fashioned way” should consider upgrading.

Customer expectations have changed. 62% of all restaurant transactions are already cashless, and that number is only going up.

The good news is that rolling out modern payment technology is easier than you might think.

Online payment platforms make it easy to setup with low fees, transparent pricing, and customer support available every step of the way. Many also offer free trials or demos so you can test it out first.

Begin by researching payment providers with a focus on the hospitality industry. Look for those that offer:

  • Options for multiple payment methods (NFC, QR code, in-app)
  • POS integration
  • Real-time reporting & analytics
  • High-level payment security
  • Responsive customer support

The future is already here. Don’t get left behind by the mobile payment revolution. Early adopters are already reaping the rewards of faster table turns and happier customers.

Final Thoughts On The Payment Evolution

Mobile payments are reshaping how people interact with bars and restaurants.

Gone are the days when restaurants and bars accepted only cash and credit card payments. Mobile is a customer expectation now. Speed, security, and simplicity define the modern restaurant payment experience.

Mobile payments equal less waiting and more enjoying for the customer. For bars and restaurants, they equal lower friction and more money in the register.

The technology will continue to get even better from here. Expect deeper integration with loyalty programs, AI-powered personalization, and voice-activated payments on the way.

The question is not if restaurants should adopt mobile payments, but how quickly they can implement solutions that meet their customers’ needs.

The mobile payment future is now.